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Mautic Admins

How to Reset Lost Mautic Administrator Password

If you have forgotten or lost your Mautic Administrator Password, or if after an update your login has stopped working. Mautic can send you an email with a link for you to create a new password.
But what if your email settings are missing or do not work propely anymore? Bad news, there is no way to recover it or change it from the UI.

However, if you have SSH access to your Mautic instance, you can directly modify the database, you won’t be able to see the stored password, but you can overwrite the existing password or even better, add a new user directly into the database here’s how:

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[Solved] Maxmind GeoLite2 & GeoIP Database Auto-Update

If you just installed Mautic in 2020, you might have noticed the Maxmind IP lookup doesn’t seem to work anymore. That’s because Maxmind has changed the method to obtain the latest updated databases from them.
The difference is simple, now you need to provide your credentials, but it completely changes the process to update your IP database.

In this post you’ll find 5 simple steps to fix the Maxmind Geolite2 and GeoIP issue in under 10 minutes, so you can make your Mautic installation compliant with the new process and automate obtaining the Geolite2 database for your Mautic installation.

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Upgrade from Mautic 3.x to Mautic 4.4.11

It is not yet time to migrate to Mautic 5 for your production environment, it is still too soon!
Mautic 4 on the other hand is currently very mature. This is the most stable, efficient and secure Mautic version we had in a very long time, especially after the recent release of Mautic 4.4.11, which is the last release in the Mautic 4.x series.
If you haven’t yet updated your Mautic 3 to Mautic 4, now is the time, here’s a guide to do so, how to upgrade to Mautic 4 in 3 simple steps.

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Mautic and GDPR Compliance

Mautic and GDPR Compliance

Here are some basic guidelines for GDPR compliance in general. This information is not exclusive to Mautic, it applies to any company that wants to be GDPR compliant.

The basic data privacy rights of an EU citizen that we have to respect:

– The company is responsible for any data breach
– We have to obtain explicit consent to store and use data.
– Consent to store and use my personal data within or outside the EU.
– Inform users of where the data is stored 

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