Troubleshooting Mautic is not usually simple, but it helps a lot if you know what to look for.
These 4 steps will get you there most of the time:
1) Check ALL your logs.
2) Check the Mautic output on your browser.
3) Search the Internet, especially Github.
4) Report your findings.
Here are some basic guidelines for GDPR compliance in general. This information is not exclusive to Mautic, it applies to any company that wants to be GDPR compliant.
The basic data privacy rights of an EU citizen that we have to respect:
– The company is responsible for any data breach
– We have to obtain explicit consent to store and use data.
– Consent to store and use my personal data within or outside the EU.
– Inform users of where the data is stored
