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Mautic Support: How to Get Help from the Mautic Community

Mautic Support: Get Help from the Mautic Community

If you are a Mautic community user or Mautic self-hosted user, chances are you are going to need help, a lot of times…

Have you noticed how some requests seem to get a lot of attention while others seem to be ignored? Some users seem to get their questions answered fast while questions from other users go unanswered forever and finally fade into oblivion.

Also, it would seem some questions get well-thought responses while others get short answers that seem not to be helpful at all.

If you are one of those guys who’s questions tend to go unanswered, this post will help you get proper answers almost every time.

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Mautic cron jobs: Which ones to use?

Mautic cron jobs: Which ones to use?

There are many Mautic cron jobs you can use in your Mautic installation, but Mautic can get resource hungry over time, so you don’t really want to run them all, in fact, that would be a great mistake, you only have to add the cron jobs that you actually need in your own setup, based on your own Mautic installation and the Mautic features you’re currently using.

This is a guide to help you both, first discover and then choose the right Mautic cron jobs you want to deploy in order to have a perfectly smooth Mautic installation on your server. 

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Install Mautic Plugin for dummies & marketers too

How to Install Mautic Plugins

Installing Mautic plugins is really simple… most of the time…
But there’s always some obscure unofficial plugin that you really need so badly, and those always have little or no instructions and hence they refuse to install.

Don’t worry, it really is very simple, if you know a couple of tricks… Let’s start with the basics:

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Mautic and GDPR Compliance

Mautic and GDPR Compliance

Here are some basic guidelines for GDPR compliance in general. This information is not exclusive to Mautic, it applies to any company that wants to be GDPR compliant.

The basic data privacy rights of an EU citizen that we have to respect:

– The company is responsible for any data breach
– We have to obtain explicit consent to store and use data.
– Consent to store and use my personal data within or outside the EU.
– Inform users of where the data is stored 

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